Legal Information

Website Terms

Legal Information for Yirra Clean Scarborough

Last updated: June 2026

This Legal page applies to the website located at https://scarborough.yirracare.com.au/.

1. General Information Only

The information on this website is provided for general informational purposes only. It is intended to help participants, families, carers, support coordinators and plan managers understand the cleaning, gardening and home support services that may be available through Yirra Clean Scarborough.

Website content should not be treated as legal, financial, medical, clinical, occupational therapy, NDIS planning or funding advice.

2. No NDIS Funding Guarantee

Yirra Clean does not make NDIS funding decisions and does not guarantee that any cleaning, gardening, rubbish removal, gutter cleaning or home maintenance service will be funded by the NDIS.

NDIS funding suitability depends on the participant’s plan, goals, budget, support needs, plan management type and whether the support is considered reasonable and necessary.

Participants, carers, support coordinators and plan managers should review the participant’s plan and seek appropriate guidance before confirming any service.

3. Service Availability

Submitting an enquiry through this website does not guarantee that Yirra Clean can provide the requested service.

Service availability may depend on:

• Location and suburb
• Staff or contractor availability
• Access to the property
• Safety conditions
• Service type and scope
• Frequency requested
• Required equipment or specialist support
• Plan management or payment requirements

4. Quotes and Service Agreements

Any quote, price indication or service information provided must be confirmed in writing before service begins.

Where required, a service agreement or written approval may be requested before work is scheduled.

Prices, service details and availability may change depending on property condition, access, task complexity, required frequency and final agreed scope.

5. Participant Safety and Property Access

Yirra Clean may decline, delay or modify a service if access is unsafe, unclear or unsuitable.

This may include situations involving:

• Unsafe entry or property access
• Hazardous materials
• Biohazards or infection risks
• Unsafe electrical, structural or environmental conditions
• Unrestrained animals or pets
• Tasks requiring licensed trade work
• Work that is outside the agreed service scope
• Any situation that may place the participant, worker or property at risk

6. Scope of Services

Yirra Clean provides cleaning, gardening and practical home support enquiries. Some tasks may not be available or may require a specialist provider.

Services may include, where suitable and agreed:

• NDIS cleaning services
• House cleaning
• Regular cleaning
• Domestic cleaning
• Deep cleaning
• Spring cleaning
• Carpet cleaning enquiries
• Window cleaning enquiries
• Lawn mowing
• Yard maintenance
• Garden maintenance
• Rubbish removal enquiries
• Gutter cleaning enquiries
• Home maintenance enquiries

7. Services We May Not Provide

Unless specifically agreed in writing, Yirra Clean does not provide:

• Medical or clinical care
• Personal care
• Emergency response services
• Licensed electrical, plumbing or building work
• Pest control
• Hazardous waste removal
• Asbestos removal
• Mould remediation requiring specialist treatment
• Biohazard cleaning unless separately assessed and agreed
• Any task that is unsafe or outside our service capacity

8. Website Accuracy

We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all information is complete, current or free from errors.

Service details, availability, coverage areas and website content may change without notice.

9. External Links

This website may include links to related websites or third-party websites. These links are provided for convenience only.

Yirra Clean is not responsible for the content, accuracy, privacy practices or security of external websites.

10. Limitation of Liability

To the maximum extent permitted by law, Yirra Clean is not liable for any loss, damage, cost or inconvenience arising from the use of this website or reliance on general information published on this website.

Nothing on this page excludes any rights or protections that cannot be excluded under Australian law.

11. User Responsibilities

When submitting an enquiry, you agree to provide information that is accurate, relevant and not misleading.

If you submit information on behalf of an NDIS participant or another person, you should have authority or consent to do so.

12. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy.

You can read our Privacy Policy here:

13. Changes to This Legal Page

We may update this Legal page from time to time. Any changes will be published on this page with an updated date.

14. Contact

If you have questions about this Legal page, website terms or service information, please contact us through the website contact form.